Please read this privacy policy (the “Policy”) carefully to understand how 911Cyber Company uses personal information. By accessing or using www.911cyber.app, the 911Cyber mobile app, or any other related sites, applications, services and goods, or any other website operated by 911Cyber that links to this Policy (each, the “Site”), you acknowledge that you have read and understood this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, and we will also take any other steps, to the extent required by applicable law, including notifying you about material changes. Changes to this Policy are effective as of the stated “Last Updated” date. We recommend that you check the Policy periodically for any updates or changes.
Information We Collect
You directly provide us with most of the information we collect:
Registration information when you register for the Site, including your name, email address, and other information you provide.
Information you submit through our contact form, chat, or other interactive features.
Information related to your usage of the Site, such as pages viewed, links clicked, and other analytics data.
Technical data including IP address, browser type, operating system, and device information.
Payment and transaction information when you make purchases or use paid features.
We also collect information automatically through cookies and similar technologies. You can control cookie settings through your browser.
How We Use the Information
We use your information to:
Provide, operate, and improve our services.
Personalize your experience on the Site.
Communicate with you about updates, promotions, or service information.
Process payments and prevent fraud.
Comply with legal obligations.
SMS Communication
By providing your mobile number and opting in to receive SMS messages from us (such as during account registration, two-factor authentication, or for alerts and updates), you consent to receive SMS communications from 911Cyber Company. These may include:
Verification codes
Account updates
Security alerts
Service-related notifications
You may opt out of receiving SMS messages at any time by replying “STOP” to any message, or by contacting us at privacy(at)911cyber.app
Standard message and data rates may apply. Your consent to receive SMS messages is not a condition of purchasing any goods or services.
We do not share your phone number with third parties for their marketing purposes.
Legal Basis for Processing (for EU users)
If you are in the European Economic Area (EEA), we collect and process your personal data only where we have legal bases for doing so under applicable EU laws. These legal bases include:
Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate interests
Sharing Information with Third Parties
We may share your information with:
Service providers who help us operate the Site (e.g., hosting, analytics, SMS delivery, payment processing)
Legal authorities when required by law
Third parties in connection with a merger, acquisition, or sale of assets
With your consent or as otherwise disclosed at the time of data collection
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Security
We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have rights including:
Access to the personal information we hold about you
Correction of incorrect or outdated data
Deletion of your data
Objection to processing
Data portability
Withdrawal of consent
To exercise these rights, please contact us at: privacy(at)911cyber.app. We will try to respond usually within 30 days.
Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Site is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
International Transfers
Your data may be transferred to and maintained on servers located outside your country. By using our Site, you consent to such transfers.
Rights of EU, EEA and UK Users
This section of the Policy applies to you if you are in the EU, the European Economic Area (EEA) or UK.
The Controller (within the meaning of the EU and UK General Data Protection Regulation (“GDPR”)) for the processing of personal data as described in this Privacy Policy is: 911Cyber Company, New York, USA
Under applicable EU regulation, you have the following rights in respect of your personal information:
To obtain information about how and on what basis your personal information is processed and to obtain a copy
To rectify inaccurate personal information
To erase your personal information in limited circumstances
To restrict processing of your personal information where certain requirements are met
To object to the processing
To receive your personal information in a structured, commonly used and machine-readable format and/or request we transmit that data to a third party
To withdraw your consent, where processing is based on consent
To lodge a complaint with a supervisory authority
If you have any requests or queries concerning your data, please contact us at privacy(at)911cyber.app. We will try to respond usually within 30 days.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
