Spot and Avoid EZPass Toll Payment Scams

A recent surge of EZPass scams has been circulating, targeting drivers with fraudulent text messages and emails. These toll road scams are designed to trick recipients into clicking on malicious links, claiming that money is owed for unpaid tolls. Though the messages might look legitimate, they are part of a scam to steal your personal information and money.

How the EZPass Scam Works

The scam often starts with a text message from an unfamiliar number or an email from suspicious sources like Hotmail or iCloud addresses. The message typically claims that you owe money for tolls, usually from EZPass or another toll road service, and includes a link to make an urgent payment.

However, these messages are fraudulent. The links in the messages often lead to fake websites designed to steal your sensitive information and financial data.

What to Do if You Receive a Suspicious Text

If you receive a suspicious text claiming you owe money for tolls, do not click on the link. Instead, visit the official website of your toll service provider directly to check your account balance. If there are any outstanding payments, you will receive a physical letter—not a text message.

Key Tips to Protect Yourself from EZPass Toll Scams

• Never click on links in unsolicited texts or emails, especially if they demand immediate payment.
• Check the sender’s number or email address: Scammers often use unfamiliar phone numbers or email addresses from providers like Hotmail or iCloud, which are not typically used by legitimate toll service providers.
• Verify the source: Be wary of suspicious messages with odd domain names (e.g., .xin, .world) or language that doesn’t sound professional or official.
• Verify the official EZPass website for your state: Most state government websites provide links to official toll agencies. For example, you can visit New York’s EZPass website here to confirm account details.
• Look for red flags: Signs like poor grammar, generic language, and a sense of urgency are common indicators of fraud.

Report the scam:

If you receive a suspicious message, report it to your toll service provider and your mobile carrier to protect others from falling victim. You can also file a claim with the FTC or IC3 internet crime.

What to Do If You’ve Clicked on a Scam Link or Shared Personal Information

If you’ve already clicked on a suspicious link or believe you’ve shared personal information with scammers, act immediately. **Schedule a free 15-min call consultation with one of our experts