SMS Consent for Identity Validation, Login, and Customer Service
Please read this consent form carefully before providing your phone number and agreeing to receive SMS messages from us. Purpose of SMS Messages:
We will use SMS (Short Message Service) messages to send you information and security codes for the following purposes:
Identity Validation: To verify your identity when you register for our services or make certain account changes.
Login: As a method to securely log in to your account.
Customer Service: To provide you with important account updates, respond to your inquiries, and offer assistance related to our services. This may include notifications about service outages, account activity, or other relevant information.
By providing your phone number and clicking “I Agree,” you consent to receive SMS messages from us for these purposes. Message Frequency:
The frequency of these messages will vary depending on your activity on our platform and the nature of your interactions with our customer service. You will typically receive an SMS message when you attempt to log in, when identity verification is required, or in response to your customer service requests or important account updates. Message Content:
The SMS messages you receive will contain a unique security code for validation or login, or information related to your customer service inquiries or account updates. Your Rights:
You are not required to provide consent to receive these SMS messages. However, if you do not consent, you may not be able to access certain features or services that require identity validation or SMS-based login, and our ability to provide customer service via SMS will be limited.
You can withdraw your consent at any time. To stop receiving SMS messages, you can reply STOP to any message you receive from us. You may also be able to manage your SMS preferences in your account settings.
Message and data rates may apply. Please check with your mobile carrier for details.
We will not share your phone number with third parties for marketing purposes.
Contact Us:
If you have any questions or concerns about our SMS program, please contact us at 911cyber(@)911cyber.app